Privacy Policy

Introduction

Gitral ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website and services.

Information We Collect

Information You Provide Directly

When you contact us through our contact form or email, we collect information you voluntarily provide, including:

• Name
• Email address
• Subject matter of your inquiry
• Message content

Information Collected Automatically

When you visit our website, we may automatically collect certain information through standard web technologies:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referrer information
• General location information (country/region)

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and communications
• Analysing website usage to improve user experience
• Maintaining website security and preventing fraud
• Complying with legal obligations

Data Retention

We retain personal information you provide only for as long as necessary to respond to your inquiry or as required by law. Contact form submissions are typically retained for 12 months unless you request deletion.

Data Security

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Services

Our website may use third-party analytics services to understand website usage patterns. These services may collect information about your interactions with our website. We do not permit these services to use collected information for purposes unrelated to our website optimisation.

Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Right to access personal information we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of personal information
• Right to withdraw consent to data processing

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionality.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website following changes constitutes your acceptance of updated policies.

Contact Us

For privacy-related questions or to exercise privacy rights, contact:

Gitral
78 Victoria Street
London, SW1H 0HW
United Kingdom
[email protected]
+44 20 7946 0873